eMite Signs Global Agreement with Genesys

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Sydney— May 15, 2017 —Prophecy is pleased to announce that its subsidiary eMite has signed a partnership deal with Genesys to enable its cloud dashboard solution to be sold with PureCloud by Genesys.

eMite, a wholly-owned subsidiary of Prophecy International Holdings Limited (ASX:PRO), today announced an integration with PureCloud by Genesys™, a cloud-based customer engagement and employee collaboration offering from Genesys®, the global leader in omnichannel customer experience and contact center solutions.

PureCloud by Genesys is a unified, all-in-one customer engagement and employee collaboration solution that is easy to use and quick to deploy. A true cloud offering, PureCloud by Genesys is flexible, open, feature-rich, and built for rapid innovation.
eMite is a real-time dashboard and analytics solution designed to dramatically enhance contact centre business performance. Available as a Software-as-a-Service (SaaS) cloud solution, eMite is used in contact centres across five continents.
“This agreement is great for our joint customers as it enables a seamless integration between PureCloud by Genesys and eMite, vastly improving the customer experience and providing customers with a complete solution through a single transaction with Genesys. It also lets eMite accelerate its global expansion and reach more customers across the globe,” said Stuart Geros, founder and CEO, eMite.

As part of the agreement, Genesys and its global partners will resell eMite dashboards and analytics for the PureCloud by Genesys solution as a bundled offering to customers worldwide. The eMite integration aggregates and correlates data from PureCloud by Genesys and multiple business sources, including third-party tools and legacy systems, to deliver historical and live actionable insights in a simple, visual format that can be easily customised for different users.
For more information about PureCloud by Genesys, visit www.genesys.com/purecloud.

Prophecy International Sells basis2 Utilities Billing Business

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Prophecy International Holdings Ltd (ASX: PRO) is pleased to announce that it has signed an agreement to sell its basis2 Utilities Billing System. basis2 forms a part of the Legacy business unit at Prophecy.

The business has been sold for a consideration of AUD$2.75 million in cash and the agreement is subject to the buyer raising part of the cash settlement amount through a share placement. Final settlement of the transaction is due by the end of May 2017 when the full consideration will be paid in cash and the staff and business assets transferred to the new owner.

Brad Thomas, Prophecy Group CEO said “This is a significant day for Prophecy and marks a transition away from our old lines of business to a renewed focus on growth in our new businesses. We are now fully focused on the Security and Log Management market with Snare and in the Analytics and Business Value Dashboard market with eMite. This sale not only further solidifies the cash position of the company but enables us to invest in a number of growth initiatives to better reach our global markets and support our customers and partners around the world.”

The basis2 business is built around a solid core of Oracle technology and has a global customer base, however it is not a focus of future growth for Prophecy.

Prophecy is pleased that the buyer has seen the value in the technology and the customers and will give the existing customer base the support that they require.

Prophecy was advised by global utility/water/telecommunications enterprise software M&A advisors, Presser & Co, www.presserco.com.au

Prophecy is also pleased to record that the supplier dispute noted in our previous ASX announcement of 13 February 2017 has now been amicably resolved.