Get insights into your contact center right away rather than waiting for weeks or even months for custom development.
emite is a leading global business analytics solution that combines advanced analytics, data correlation, KPI management and threshold alerting into a single solution. emite provides actionable insights from both real-time and historical data to help improve contact center efficiency, performance, and customer experience (CX).
For more information go to www.emite.com/
Make smarter decisions faster with visual insights that drive action. emite transforms real-time and historical data into clear, engaging dashboards and reports designed for impact, so every user, at every level, sees exactly what they need to act with confidence.
Whether you’re tracking CX, operations, sales, or performance metrics, emite gives you unparalleled control over how insights are presented. Choose fonts, images, chart types, layouts and more, all without writing a single line of code.
For more information go to www.emite.com/
Predicts algorithms and rate of change analysis provides vital data into planning processes.
Allows you to define, measure, view, alert and report on availability by Infrastructure asset, application process or applications.
Evaluates and propagates the performance of infrastructure, applications and business services through every level of the enterprise.
Delivers a series of out-of-the-box reports for Service Level Agreements, to create customised reports.
