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eMite is a service intelligence platform delivering personalised, role-based dashboards for IT service management. It allows both internal IT departments and IT service providers to engage proactively to meet the needs of the business at the most cost-effective rate.

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The platform’s advanced statistical capabilities identify patterns and correlations in disparate data sources revealing insights that are otherwise not available.

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Users can trend, correlate and predict any metric within the platform, through its capacity, availability, performance and SLA management functions.

Key Features

Capacity

predicts algorithms and rate of change analysis provides vital data into planning processes.

Availability

allows you to define, measure, view, alert and report on availability by Infrastructure asset, application process or applications.

Performance

evaluates and propagates the performance of infrastructure, applications and business services through every level of the enterprise.

SLA Management

delivers a series of out-of-the-box reports for Service Level Agreements, to create customised reports.